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Confidentiality and Drawing Security

Last updated: October 23, 2026

Your drawings are often your company's most valuable information. That's why we protect your files according to these principles:

  • Files are uploaded over an encrypted connection (HTTPS) and stored in an area with no web access; there is no public link.
  • Only our authorised quoting and production staff can access the files, via the admin login.
  • Your drawings are used only to prepare the quote and produce your order; they are not shared with third parties or used for other customers' jobs.
  • When external services such as finishing are needed, only the necessary information is passed to the supplier under confidentiality.
  • On request we sign a mutual non-disclosure agreement (NDA) before production; just tick “Non-disclosure agreement” in the request form.
  • Files of requests that don't become orders are deleted on request.

If your drawing is ready, your quote is ready in 2 h 30 min on average.

The average quote time is calculated from our previous quotes. Time outside working hours is not counted.

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